Official Privacy Document

Ajaib88 Privacy Policy – Protection of Your Data & Personal Information

Your privacy is not merely a legal obligation to us — it is a trust we uphold wholeheartedly. Learn how Ajaib88 manages, protects, and respects every piece of information you entrust to us.

Updated: 1 January 2026  |  Malay
🔒

256-bit SSL

End-to-End Encryption
🛡️

Secure Data

Secured Servers
🚫

No Data Sharing

Data Not Sold
👁️

100% Transparent

Clear Policy

Access Control

User Rights
📋

PDPA Compliance

MY Law

Six Ways Ajaib88 Protects Your Privacy

Data security is more than just words — here are the concrete steps we take every day to protect your information.

🔒
256-bit SSL Encryption

All data transmitted between your device and ajaib88's servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia. No data travels in plain text.

🏦
Secure & Segregated Servers

Member personal data is stored on strictly access-controlled servers, separate from transaction data. Only authorised staff can access your data, and every access is recorded in an audit log.

🚫
Data Never Sold or Rented

Ajaib88 has never and will never sell, rent, or transfer your personal information to third parties for marketing purposes. Your information remains yours — we use it only for the services you engage with.

🔍
Secure KYC Identity Verification

The KYC identity verification process at Ajaib88 uses encrypted channels. Documents you submit — including your identity card and bank statements — are stored with encryption and can only be accessed by the authorised verification team.

🍪
Cookie & Tracking Controls

Ajaib88 uses cookies solely to enhance the user experience and for internal analytics. You can manage your cookie preferences at any time through your browser settings. We do not use third-party cookies for advertising.

📋
Malaysia PDPA Compliance

Ajaib88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all legal requirements governing the collection, processing, and storage of personal data belonging to Malaysian users.

Important Note

By using the Ajaib88 platform, you agree to this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.

PDPA Protected

This policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in user data protection.

📋

1. Personal Information We Collect

Ajaib88 collects your personal information to enable us to provide a safe, seamless, and responsible service. We only collect information that is strictly necessary to operate the platform — nothing more.

The types of information we collect fall under two main categories:

Data Categories Examples of Information Primary Purpose
Identification Information Full name, date of birth, identity card number Identity verification (KYC)
Contact Information Email address, phone number, residential address Communication & account verification
Financial Information Bank account number, account holder name Deposit & withdrawal processing
Technical Data IP address, browser type, device model Security & fraud prevention
Activity Data Game history, transactions, login Customer Support & Audit

We do not collect sensitive information such as biometric data, medical records, or political affiliations. Every piece of information collected has a clear and legitimate purpose.

📥

2. How We Collect Your Information

Ajaib88 collects your personal information through several transparent and lawful channels. We believe you have the right to know exactly how your data reaches us.

  • During account registration – You voluntarily provide basic information such as your name, email, phone number, and password when opening a new account at ajaib88.
  • During the KYC process – To verify your identity and enable withdrawals, we request a copy of your identification document and bank account details.
  • During financial transactions – Deposit and withdrawal transaction details are automatically recorded for financial record-keeping and anti-money laundering (AML) compliance purposes.
  • Through platform usage – Technical data such as IP addresses, device types, and usage patterns are automatically collected via cookie and analytics technology.
  • Through customer support – When you contact our support team via live chat, email, or other channels, conversations may be recorded for training and service improvement purposes.
Full Transparency

We never collect your information covertly or without your knowledge. Every data collection is accompanied by a clear notice stating its purpose and how it will be used.

🎯

3. Purposes for Using Personal Information

Ajaib88 uses your personal information responsibly and only for legitimate purposes. The following is a full list of the purposes for which your data is used on our platform:

  • Account management – To create, verify, and securely maintain your member account.
  • Transaction processing – To process deposits, withdrawals, and all financial transactions accurately and promptly.
  • Identity verification (KYC) – To fulfil anti-money laundering (AML) legal requirements and verify that users meet the minimum age requirement of 18 years.
  • Platform security – To detect and prevent fraudulent activity, duplicate accounts, or any misuse of the platform.
  • Customer Support – To provide accurate and personalised assistance when you contact our support team.
  • Service improvement – To analyse usage patterns in order to improve platform features, speed, and overall user experience.
  • Important communications – To send account, security, or policy change notifications that are important for you to know.
  • Legal compliance – To meet the legal and regulatory obligations applicable to our platform's operations.

Ajaib88 will not use your information for any purpose beyond the list above without first obtaining your explicit consent.

🤝

4. Information Sharing & Disclosure

Ajaib88 does not sell, rent, or transfer your personal information to third parties for marketing or commercial purposes. This is a non-negotiable commitment. However, there are limited situations where information may be shared:

  • Payment service providers – Required transaction information is shared with trusted payment providers such as FPX processors and e-wallets, solely for the purpose of processing your transactions.
  • Law enforcement authorities – ajaib88 will comply with any lawful requests from government authorities or law enforcement when required by law.
  • Regulatory authorities – Required information may be disclosed to gaming regulatory bodies as part of licensing compliance and audit obligations.
  • Security consultants – In cases of fraud or serious security threats, independent security experts bound by confidentiality agreements may be engaged.
Protection Guarantee

Every third party working with ajaib88 is required to sign a strict confidentiality agreement and may only use your information for the purposes specified.

🔐

5. Our Data Security Measures

Ajaib88 continuously invests in cutting-edge security infrastructure to ensure your data is always protected against both internal and external threats. Our security approach is multi-layered — a single layer is never enough.

  • Data encryption in transit – All data transmitted between your browser and our servers is protected with TLS 1.3 protocol and AES-256 encryption.
  • Data encryption at rest – Sensitive information stored in our database, including passwords and bank details, is encrypted using strong hashing algorithms.
  • Internal access controls – The principle of least privilege is applied — each staff member can only access the data required for their specific role.
  • 24/7 Monitoring – Our threat detection system operates around the clock, monitoring for any unusual activity or unauthorised access attempts.
  • Regular security audits – The ajaib88 platform undergoes regular penetration testing and independent security audits to identify and address any vulnerabilities.
  • Two-factor authentication (2FA) – Member accounts are protected with two-factor authentication options for an additional layer of security during login.
⚖️

6. Your Rights as an Ajaib88 Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices, you have the following rights regarding your personal information held by Ajaib88. We are committed to respecting and facilitating the exercise of these rights.

Your Privacy Rights at Ajaib88

👁️
Right of Access

You have the right to request a copy of all personal information we hold about you at any time. We will provide this information within 14 business days.

✏️
Right to Rectification

If any of your information is inaccurate or outdated, you have the right to request a correction. Contact our customer support with the relevant proof.

🗑️
Right to Erasure

You may request the deletion of your personal information upon account closure, subject to applicable legal record-keeping requirements.

🚫
Right to Object

You have the right to object to the processing of your data for specific purposes, such as analytics or promotional communications, without affecting your core account services.

📦
Right to Data Portability

You have the right to receive a copy of your data in a machine-readable format (such as CSV or JSON) for transfer to another service provider if desired.

⏸️
Right to Restrict Processing

In certain situations, you may request a restriction on the processing of your data — for example, while a dispute regarding data accuracy or processing purpose is under review.

How to Exercise Your Rights

To exercise any of the rights above, contact our Data Privacy team via email at [email protected] or via 24/7 live chat on the platform. We will respond within 5 business days and resolve requests within 14 business days.

🍪

7. Cookies & Tracking Technologies

Ajaib88 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies – Required for core platform functions such as login and session security. Cannot be disabled.
  • Performance Cookies – To collect data on how users interact with the platform to help us improve performance and user experience.
  • Functional Cookies – To save your preferences such as language and settings to provide a more personalised experience.

You can control and delete cookies through your browser settings. Disabling certain cookies may affect the functionality of some areas of our platform.

🗄️

8. Data Retention & Deletion

Ajaib88 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

  • Active account data – Retained for as long as your account remains active and for a period of 7 years after account closure for AML legal compliance purposes.
  • Transaction Records – Retained for a minimum of 7 years in accordance with Malaysia's accounting and financial regulatory requirements.
  • Communication logs – Customer support records are retained for 3 years for reference and training purposes.
  • Technical data & logs – Server logs and activity data are retained for 12 months before being automatically deleted.

When data is no longer needed, it is securely deleted using methods that meet accepted security standards.

🔄

9. Changes to This Privacy Policy

Ajaib88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material changes will be communicated to you via:

  • In-platform notification upon next login
  • Email notification to your registered address
  • A prominent notice at the top of this Privacy Policy page along with the latest update date

Your continued use of the Ajaib88 platform after any changes are published will be considered your acceptance of the updated policy. We encourage you to review this page periodically.

📞

10. Contact Our Data Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, our team is ready to assist.

We take every privacy-related complaint seriously and will conduct a thorough internal investigation before responding to you.

Response Guarantee

All privacy inquiries are answered within 5 business days. Data deletion or access requests are resolved within 14 business days from the date of receipt.

🔐

Your Data Is Safe with Ajaib88

Create a free account today and enjoy a safe, transparent gaming experience protected by the highest security standards. Your privacy is our priority.

Bahasa Melayu